Babcock Ntuthuko Engineering Case Study 

PRODUCTS

Rapid Contractor

Rapid Induct 

Rapid Auditor 

Babcock specialises in the design, manufacture, assembly, and aftermarket support of power generation solutions for leading brands. With an extensive workforce of highly experienced and skilled engineers.

THE CHALLENGE

Babcock services its customers on a project-by-project basis, which means that high volumes of temporary or project-based employment is required – up to 800 temporary employees per project in some cases.  There are many compliance requirements that must be adhered to when facilitating a large employment flux, and Babcock’s compliance regulations ensure that this process is according to the required safety standards, and compliant with the Occupational Health and Safety Act, especially the Pressure Equipment Regulations which form a part of it. Babcock was following a fully manual process of onboarding, training and assessing temporary employees.

“It was a very labor-intensive and time-consuming exercise, to process every temporary employee.” – Uvesh Gajoo – Services Sales manager.

Babcock needed a way to achieve the same compliance without losing two full business days to the process of doing so.

THE SOLUTION

Rapid Contractor was commissioned to ensure temporary employees’ and project workers’ records are collected and forms are completed electronically, well in advance of their start date.

Rapid Induct was commissioned to induct all employees, both initially when they start and on an ongoing basis, as required.  It is also used to ensure employees understand their training by testing their knowledge.

Rapid Auditor was commissioned to ensure safety and compliance audits are done when required, all documentation is collected and stored online against the audit and that audit actions are assigned and closed out as needed.

THE RESULTS

The system implementation was delivered within the project timeframe and met all client specifications!

“Babcock uses Rapid Contractor and Rapid Induct to make sure that only compliant employees can make their way to the sites where they’re needed, and that they have accurate information for when they arrive. Everything’s available on all our mobile phones, which makes it an easy platform to engage with. We no longer need to carry heavy files around from site to site.

During the initial rollout, there were hiccups, but OVS Solutions went out their way and they trained everybody on what to do in those situations. From a support perspective, we couldn’t have asked for a better supplier.

After seeing how seamlessly the system worked and being able to achieve significant time and cost savings using Rapid Contractor and Rapid Induct, the Safety Team decided to start using Rapid Auditor.  It is used on site every day and allows the safety team to do electronically what they had to do manually and on paper before. They also use their mobile phones and have quick and easy access to information.  Information is not duplicated, is much more accurate and our close-out rate has improved significantly.

“They really go all out; customer satisfaction is high up on their list.” – Uvesh Gajoo – Services Sales manager.