Explore Rapid Incident Reporting’s New UI: Simplified, Streamlined, Smart
When we said we were on a journey, we meant it. To help you accomplish tasks more efficiently, software needs to be intuitive, easy to navigate, and visually clear.
Today, we’re excited to share the next step forward: the upgraded Rapid Incident Reporting interface, now live for early access. Available through our Beta Program, client administrators can explore and interact with the redesigned UI using the new Product Switcher.
Why these changes matter
Reliable incident reporting is essential for workplace safety compliance. That means making incidents easy to report, simple to manage, and clear to analyse.
With this release, we’ve rebuilt the foundations with a modern design while preserving familiar workflows. The result: a faster, more intuitive experience. We’ve also introduced Copilot, our in-product AI assistant, to answer your questions instantly.
And we’re not done yet — more features are on the way.
What’s Changing
A streamlined Incidents list
- Dashboard is now “Incidents” — reflecting its purpose as a clear, chronological list of reports.
- A cleaner, flatter layout improves readability and scanning.
- Each report row shows the number and progress of Corrective Actions, with overdue dates highlighted in red only.
- A new square for Reports Awaiting Closure helps finalise reviews quickly.
- The Assigned To filter and “Assigned To Me” option make it easier to prioritise tasks.
- Clicking a row now opens the full report in a side panel — no more losing your place or switching windows.
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A more straightforward path to raise incidents
- A progress bar shows sections to complete and allows back-and-forth navigation.
- The form adapts to your input — additional fields appear only when needed, keeping it clean.
- Layout now flows logically: essential details first, then supporting information.
- Media uploads (photos, videos, files) are more prominent with drag-and-drop or QR scan options.
- Sites have their own QR code for quick, even anonymous, reporting.
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Dynamic Incident Reports
- Reports now open in a redesigned, interactive side panel.
- Essential actions (print, create claims, close reports) are integrated directly in the report.
- Severity levels and statuses are colour-coded and displayed at the top.
- Quick-access shortcuts jump straight to Injured Person details or Corrective Actions.
- Activity Logs are visible on the right, with user details just one click away.
Smarter Investigations
- Investigations open in a side panel — the incident report stays visible for reference.
- A distinct yellow background differentiates investigations from original reports.
- Activity Logs track all investigation actions and user activity.
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More visibility on Corrective Actions
- Statuses appear at a glance via colour-coded squares.
- New filters (Status, Assigned To) make it faster to find relevant actions.
- Each action now has its own ID for tracking and reporting.
- A new menu lets you close, add progress notes, print, or review logs in one place.
- Action details also open in a side panel with full Activity Logs.
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Work in progress
We’re bringing together the power of Charts and Reports for both insight and presentation. Charts now feature a modern, interactive design, with expanded export options.
Not all Reports are available in the new UI just yet, but they’re coming soon. Stay tuned via our newsletter for the latest updates.